Blog categorized as business services

The Future of Customer Support: Human + AI Hybrid Models That Actually Work

17.12.25 05:20 AM - By Amy Jaskson - Comment(s)
The Future of Customer Support: Human + AI Hybrid Models That Actually Work
The future of customer support lies in hybrid models where AI handles routine tasks and humans manage complex, empathetic interactions. This approach improves customer experience outsourcing, boosts efficiency, reduces costs, and increases AI-powered call center ROI.